THE ZILLERGRUND ****The hotel
Useful information for your holiday
Rooms and suites are usually available from 15:00 and will be reserved until 18:00. Please notify us if you intend to arrive later or earlier.
Check-Out & Departure
We would ask you to vacate all rooms and suites by 11:00 on your day of departure. Please note that our reception is only staffed from 8:00 onwards. If you wish to leave earlier, you can pay your hotel bill the previous night up until 21:30. Our luggage trolley is available for you at reception.
We would ask you to settle your final bill at reception. Accepted methods of payment are in euros by Visa, Mastercard, EC card or in cash (preferred). Please ask your bank regarding the debit limit for your EC card.
Definitive room reservation will be made immediately upon receipt of a deposit of € 300 made via bank transfer to our business account (details below).
For stays of three days or less we make a short-stay surcharge of 10%.
Single room surcharge
40 € per day
Pfister Hermann, Sparkasse Schwaz, A-6290 Mayrhofen, account no.: 0100026533, sort code 20510, BIC code: SPS CAT22XXX, IBAN: AT 31 2051 0001 0002 6533, place of jurisdiction: Zell am Ziller
The conditions of the Austrian and international hotel regulations will be deemed agreed. In your own interest we recommend that you take out holiday cancellation insurance. We can provide the necessary forms. Avoid additional cancellation costs by taking out travel insurance! You can obtain the appropriate information and forms directly from us. If no insurance is taken out, in the event of cancellation we will make the following charges as a percentage of the booked hotel package:
- If cancelled or modified up to 30 days before date of arrival, no fee will be charged.
- If cancelled of modified up to 14 days before date of arrival, 50 percent oft the total price oft he reservation will be charged.
- If cancelled or modified up to 7 days before date of arrival, 70 percent oft he total price oft he reservation will be charged.
- If cancelled or modified later or in case of no-show, the total price oft he reservation will be charged.
We make a charge of € 15 per day for your four-legged friend (food not included). Dogs are not allowed in the restaurant or wellness areas. The hiking trails in the forest behind the hotel are the ideal place to walk your dog.